Consulting Services

Consulting Services

Street Level Consulting is a Consultancy Service providing advice, assessment and service in all aspects of Homelessness, Mental Health and Urban ministry.
Susan Brandt is up to date in her practice and knowledge and adheres to the ethics and codes of practice that her registration demands.
As such her philosophy of provision of service is driven and measured by strong ethical principles and is grounded in the ethics and professional practice requirements of modern effective counseling Practice..
Ultimately our goal is to strive to achieve the best possible outcomes for the purchasers of our services.

Consulting with not for profit, private sector and church agencies
With a lifetime of counselling experience Susan possesses a wealth of knowledge that is directly relevant to many social . health and pastoral issues, both in terms of understanding the problems and their potential solutions. Unfortunately, much of this knowledge never reaches the people who are working on these issues.Wherever possible, Street level consulting  personal goal is to build bridges between these groups, so that they might increase their efficiency and effectiveness.
Clinical Supervision
Clinical supervision is emerging as the crucible in which counsellors acquire knowledge and skills for the counselling profession, providing a bridge between the classroom and the practice. Supervision is necessary to improve client care, develop the professionalism of clinical personnel, and impart and maintain ethical standards in the field. In recent years, clinical supervision has become the cornerstone of quality improvement and assurance. As a Internationally certified Clinical supervisor Susan fulfils the role of:
  • Teacher: Assist in the development of counselling knowledge and skills by identifying learning needs, determining counsellor strengths, promoting self-awareness, and transmitting knowledge for practical use and professional growth. Supervisors are teachers, trainers, and professional role models.
  • Consultant: incorporate the supervisory consulting role of case consultation and review, monitoring performance, counselling the counsellor regarding job performance, and assessing counsellors. In this role, she also provides alternative case conceptualizations, oversight of counsellor work to achieve mutually agreed upon goals, and professional gatekeeping for the organization and discipline (e.g., recognizing and addressing counsellor impairment).
  • Coach: In this supportive role, supervisors provide morale building, assess strengths and needs, suggest varying clinical approaches, model, cheerlead, and prevent burnout. For entry-level counsellors, the supportive function is critical.
  • Mentor/Role Model: As an experienced supervisor she mentors and teaches the supervisee through role modelling, facilitates the counsellors overall professional development and sense of professional identity, and trains the next generation of supervisors
“Supervision is an intervention provided by a senior member of a profession to a more junior member or members. . . . This relationship is evaluative, extends over time, and has the simultaneous purposes of enhancing the professional functioning of the more junior person(s); monitoring the quality of professional services offered to the clients that she, he, or they see; and serving as a gatekeeper of those who are to enter the particular profession” (Bernard & Goodyear, 2004, p. 8).